Wellness Pet Company Seamlessly Scales Supply Chain Operations to Meet Unprecedented Demand
Wellness Pet's Commitment
Wellness Pet is committed to making the world better for pets, their parents, and the world by making healthy, natural pet food. Their premium pet food, treats, and daily supplement offerings are intentionally crafted by a team of caring professionals who are all driven by an obsession with quality and the mission of a life shared with pets.
Expanding Operations
In early 2020, Wellness Pet had outgrown their existing facilities and embarked on an initiative to expand their operations to accommodate their exponential growth. Through a detailed network study, Reno, NV was found to be the optimal location for their new logistics hub. They then needed a partner that could not only handle their transition but help them flex to handle future growth.
Partnering with ITS Logistics, Wellness Pet began the expansion process into their new location – solidifying operations just in time to take on the challenges that a global pandemic would bring.
A Global Pandemic and a Transfer of Operations
Equipped with a new facility and a dedicated team to handle their transfer of operations, Wellness Pet braced for immediate order spikes as more than 23 million American households adopted new pets.
From implementation to execution, Wellness Pet and ITS Logistics confronted these challenges head on. Labor shortages, increased pandemic protocols and restrictions, and a sharp increase in order fulfillment volume meant the two parties had to work seamlessly together.
In the face of the challenge of COVID, supply chain interruptions, and a rapid growth trajectory, Wellness Pet has remained committed to its mission of serving pets and their parents. Through the partnership with ITS Logistics, they now have the expertise and space needed to continue to grow and meet its projected targets over the next three years.
Download the Wellness Pet Case Study Below to Learn How You Can Double Your Inventory Footprint
Our Services
Fulfillment + Distribution
Purpose Built Capacity
Achieving and maintaining the capacity to consistently deliver for customers is a challenge. ITS Logistics scales its capacity up or down to meet your business needs. With a national footprint and 3.8 million square feet of distribution space, our team can provide simple solutions to complex processes in the omnichannel fulfillment and distribution space.
Consistently Striving for Excellence
From ecommerce fulfillment, contract logistics, and small parcel shipping, we exceed our customers' KPI, which are driven and designed for very unique supply chain challenges. Whether food-grade distribution, pick-and-pack, kitting/assembling, returns processing or various special projects, let us handle the details of creating an excellent customer experience while you focus on running your business.
Nationwide Fulfillment
In today’s ecommerce landscape, shippers are facing pressure to deliver at high speeds. To meet the challenge, ITS Logistics has the resources and strategic locations that allow you to reach nearly 95 percent of the U.S. population within two days.
Facilities + Technology + People = Superior Solution
Omnichannel Fulfillment
An omnichannel strategy has never been more important for your business, because now your customers expect you to offer a seamless shopping experience. Having access to omnichannel distribution that integrates with all of your channels allows you to meet their expectations.
Build loyalty by achieving a consistent customer experience in omnichannel fulfillment and distribution.
Download our recent case study to learn how Wellness Pet doubled their inventory footprint.