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FREIGHT FRAUD IN 2025: INSIGHT FROM THE FRONTLINES

Freight fraud is up 27% YoY. Learn more about the current state of freight fraud, different fraud tactics, how to defend against fraud, and how ITS combines technology, training, and processes to protect shippers.

“Our carriers, our technology partners, and our internal teams all run on the same playbook. Pre‑approved contacts gain access only after verification from both Highway and our strategic capacity group. If a carrier sits idle or anything changes in their profile, the systems flag it and our people jump in to re‑vet. Technology gives us the alert—but people close the loop.”

– Brian Jacobsen, Senior Manager of Network Capacity and Optimization 

FRAUD PREVENTION STRATEGIES

ITS combats fraud—like double brokering and fuel advance scams—through real-time tracking and the heightened
vetting of dormant carriers. Only verified, pre-approved contacts receive sensitive shipment information,
further reducing risks.
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DIGITAL + PHYSICAL
REGISTRATION

Carriers must have a valid MC or DOT
number, a clear operational history,
appropriate insurance levels, and maintain a clear physical or digital footprint, or an ELD connection through Highway.

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DORMANT
CARRIER CHECKS

All inactive carriers undergo
additional vetting, including the verification of recent operational activity and photo documentation of the carrier and driver.

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IDENTITY + COMPLIANCE ALERTS

Active monitoring of carriers for any identity alerts, including reports of fraud, changes in contact details, or suspicious activity flagged by Highway and other vetting systems.

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OPERATIONAL
INSIGHTS

Highway’s technology provides ITS with 29 different insights into carriers, allowing ITS to detect red flags like fraudulent factoring companies, a virtual office address, or close proximity to brokerages.

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INSURANCE +
CLASSIFICATION
REQUIREMENTS

Carriers are required to maintain $1 million in auto insurance, $100,000 in cargo insurance, and additional coverage for specific shipment types (e.g., temperature-controlled, drayage).

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REGULAR MONITORING
+ REVERIFICATION

Carriers are constantly reviewed through Highway, CargoNet, and GenLogs to ensure ongoing compliance and safety.

COMBAT CARGO THEFT

SEE HOW ITS LOGISTICS SAFEGUARDS YOUR SHIPMENTS