Caraway Sees 280% Order Volume Increase and Expands into Omnichannel Fulfillment

Custom-Built, Flexible Distribution + Fulfillment

There Is No One-Size-Fits-All Solution

Caraway is a popular brand of non-toxic cookware, with a heavy presence in the eCommerce space. Evaluating its continued growth, the company noticed an opportunity to expand into retail and other markets. 

Caraway is obsessed with healthy cooking and the customer experience. That customer obsession begins with product availability and the perfect order. Whether you buy their top-rated cookware directly, or from Williams-Sonoma, Crate and Barrel, or Target - it will be delivered immediately to your doorstep.

ITS Logistics supports Caraway's complete omnichannel distribution + fulfillment operation as they expand their retail presence, helping handle a 280% increase in order volume. 

 

Come see us in action at Manifest. Schedule a meeting with one of our experts at the show below:

Schedule a Meeting at Manifest 2023

Download the Caraway Case Study Below to Learn How You Can Improve The Ecommerce Order Fulfillment Process Today

Our Services

Fulfillment + Distribution 

3
Purpose Built Capacity

Achieving and maintaining the capacity to consistently deliver for customers is a challenge. ITS Logistics scales its capacity up or down to meet your business needs. With a national footprint and 3.8 million square feet of distribution space, our team can provide simple solutions to complex processes in the omnichannel fulfillment and distribution space. 

4
Consistently Striving for Excellence 

From ecommerce fulfillment, contract logistics, and small parcel shipping, we exceed our customers' KPI, which are driven and designed for very unique supply chain challenges. Whether food-grade distribution, pick-and-pack, kitting/assembling, returns processing or various special projects, let us handle the details of creating an excellent customer experience while you focus on running your business.

2
Nationwide Fulfillment

In today’s ecommerce landscape, shippers are facing pressure to deliver at high speeds. To meet the challenge, ITS Logistics has the resources and strategic locations that allow you to reach nearly 95 percent of the U.S. population within two days.

5
Facilities + Technology + People = Superior Solution
With ITS, you’ll gain access to our inhouse team of developers who works hand in hand to build custom solutions. Our technology will help ensure that your expectations are constantly being met with superior operational performance and exceptional customer service across our AIB-certified facilities.
ITS D+F Landing Page Icons 6
Omnichannel Fulfillment

An omnichannel strategy has never been more important for your business, because now your customers expect you to offer a seamless shopping experience. Having access to omnichannel distribution that integrates with all of your channels allows you to meet their expectations.

Build loyalty by achieving a consistent customer experience in omnichannel fulfillment and distribution. 

   Download our recent case study to learn how Caraway increased order volume by 280% and expanded into omnichannel fulfillment.